by Robert Pryor | Aug 26, 2015 | Lean Selling, Lean Thinking
Using Lean Principles in the Real World of Sales In our last installment…. As a result of implementing these Lean principles, Sue is achieving another Lean principle, that of Leveling her workload, which ensures that she’s efficient in her work each day. She doesn’t...
by Robert Pryor | Aug 20, 2015 | Lean Selling, Lean Thinking
A Lean Selling Case Example – Lean Principles in the Real World of Sales If you’ve been following my blog posts for a while, you’re familiar with many of the concepts behind Lean Selling by now. You may be wondering if some of these things are truly actionable,...
by Robert Pryor | Aug 12, 2015 | Lean Selling, Lean Thinking
In our previous post, we made it clear that we need to be paying more attention to what our customers have to say, at all stages of the buying process. It’s also clear that our Buyers value more than just how they’re treated once they’ve become a customer—they value...
by Robert Pryor | Aug 5, 2015 | Lean Selling, Lean Thinking
In our last article on Voice of the Customer (VOC), we began to touch on an important concept—the Voice of the Buyer (VOB). How is that different from VOC and does the difference matter enough that you should bother to differentiate between the two? To answer these...
